Frequently Asked Questions

Gibbs Pharmacy offers a full range of pharmacy and clinical services, including:

• Prescription filling and refills

• Medication compounding

• Immunizations and vaccines

• Medication synchronization (Med Sync)

• Free local prescription delivery

• Medication Therapy Management (MTM)

• Diabetes care and supplies

• Long-term care and consultant pharmacy services

Yes. Gibbs Pharmacy is a compounding pharmacy offering customized medications tailored to individual patient needs. Compounded medications are available for patients who require specific dosages, alternative forms, flavoring, or medications that are not commercially available.

Gibbs Pharmacy is a locally owned independent pharmacy located in Lebanon, Tennessee, serving patients throughout Wilson County and surrounding Middle Tennessee communities. We have been providing trusted pharmacy care to the Lebanon area since 1989.

Yes. Gibbs Pharmacy is a locally owned, independent pharmacy, not a chain or big-box store. This allows us to provide personalized care, faster problem resolution, and direct access to knowledgeable pharmacists who know our patients by name.

Yes. Gibbs Pharmacy offers free local prescription delivery to eligible patients in Lebanon and surrounding areas. Delivery options are available for maintenance medications, refills, and select acute prescriptions.

Gibbs Pharmacy provides a wide range of immunizations, including:

• Flu vaccines

• COVID-19 vaccines and boosters

• Shingles (Shingrix)

• Pneumonia vaccines

• Tdap and other routine adult vaccines

Appointments may be available, and some vaccines can be administered without an appointment. We also have The Clinic at Gibbs Pharmacy that offer vaccines and other services.

Medication synchronization is a service that aligns all of your monthly prescriptions to be refilled on the same day each month. This reduces trips to the pharmacy, improves medication adherence, and simplifies prescription management.

Yes. Gibbs Pharmacy provides services designed to support seniors, caregivers, and long-term care facilities, including medication packaging options, delivery, medication reviews, and coordination with healthcare providers.

Patients choose Gibbs Pharmacy because we offer:

• Personalized, local care

• Shorter communication chains

• Pharmacist accessibility

• Customized solutions

• A long-standing presence in the Lebanon community

As an independent pharmacy, we focus on patients, not volume or corporate numbers.

Yes. Gibbs Pharmacy provides long-term care and consultant pharmacy services for assisted living communities, group homes, and other care facilities. We work closely with providers and caregivers to support safe and efficient medication management.

Yes, most within 20 minutes. Some prescriptions can be filled the same day, depending on medication availability, insurance processing, and clinical requirements. Our team works to provide timely service while maintaining accuracy and safety.

Yes. Gibbs Pharmacy assists patients with insurance-related issues, including prior authorizations, coverage questions, and alternative medication options when appropriate. Our goal is to help patients access their medications as smoothly as possible.

Yes. Our pharmacists are available to answer questions about medications, side effects, interactions, and proper use. No appointment is required for general medication counseling.

Yes, we assist patients taking specialty medications by coordinating with prescribers, navigating insurance requirements, and providing education on proper use and storage.

Yes. In addition to Lebanon, we serve patients throughout Wilson County and Middle Tennessee, including nearby communities such as Mt. Juliet, Watertown, and surrounding areas. We can also mail compounded medications anywhere in the state of Tennessee.

Yes, Gibbs Pharmacy offers pediatric-friendly services, including medication flavoring and customized dosage forms when appropriate, to help make medications easier for children to take.

Yes. Gibbs Pharmacy works with patients and prescribers to help reduce the cost of high-cost medications whenever possible. Our pharmacists can review insurance coverage, explore manufacturer savings programs, recommend therapeutic alternatives when appropriate, and evaluate cash-pay or compounded options. This personalized approach often helps patients save money while maintaining safe and effective treatment.

Gibbs Pharmacy works with most major insurance plans, including Medicare Part D and many commercial plans. Insurance coverage and copays are determined by the insurance provider and plan benefits. Our team is happy to help review coverage options and answer insurance questions.

Yes. Independent pharmacies like Gibbs Pharmacy are often better equipped to manage complex medication regimens because we provide individualized oversight, medication reviews, and coordination with prescribers. We regularly assist patients taking specialty, compounded, or high-cost medications.

Yes. Pharmacist-provider communication is an important part of patient care. Gibbs Pharmacy routinely works with physicians’ offices to clarify prescriptions, request refills, discuss alternatives, and support safe and effective treatment plans.

When choosing a pharmacy, patients should ask about pharmacist accessibility, insurance assistance, delivery options, medication synchronization, and how issues are handled when problems arise. Gibbs Pharmacy welcomes these questions and believes transparency builds trust.